How do I log in?
If you are ever logged out, simply click the extension icon at the top right of Chrome and click the login button. If login ever fails, or you get a "You Denied Access" message, simply try again. Most login issues are due to taking too long to enter your information or typing in the wrong password.
What is a Whitelist and how do I manage it?
A Whitelist is a list of sites where our extension will run automatically. To add or remove a site from your whitelist, you can click the extension icon in Chrome, and toggle the "Always WebCheck this Page" checkbox. To manage your full Whitelist, click "Your Websites" in the extension box.
What is Highlight Lookup?
Sometimes, we miss a word. Sometimes you don't want to run a full WebCheck. With Highlight Lookup enabled, whenever you highlight a word or phrase, our extension will provide you the informational tooltip you need.
How do I turn off Highlight Lookup or Auto-WebCheck?
To disable or enable features, open the exentension box by clicking the WebCheck icon in Chrome and hit the toggle switch next to the corresponding text.
How do I suggest features or report a bug?
You can leave suggestions by clicking the extension icon at the top right of Chrome, followed by clicking "Anything Wrong?" to bring up the reporting form.
What do I do if I need more help?
Just fill out a form on our support page and we'll get to helping you straight away.